How do we ship?
We use AnPost Registered post within Ireland, each order is tracked with a tracking number. When shipping internationally, we use An Post registered post, it then leaves Ireland on route to its destination, in which its handed over to the country of origins international carrier.
What happen if my piece arrives damaged?
If your order cannot be tracked down or has been damaged, please contact us, so we can rectify this problem for you and send out a replacement piece.
How about Duty taxes?
Customers are responsible for any import custom and duty charges, if relevant please consult your
own governments website for further information, each country had their own fee.
What happen if you missed an attempted delivery?
Once there has been an ‘attempted delivery’, it is the customers responsibility to chase this up with An post within Ireland by contacting there local post office or in their country post office. We recommend having your tracking number to hand.
How long will it take for me to receive my order? The estimated times are usually:
5-12 working days for orders within Ireland
UK can take 12-14 working days.
International orders 14 + working days.
During busy periods, for example Christmas etc, orders may take a little longer than normal.